Manage team members

Add users to groups

For teams with DeepL credential access: Users who are added to a group will receive an invitation email and have the status Invited until they join the team. This invitation will expire after 90 days. Users who are already part of the team and are added to a group do not receive an invitation email. Read how to create group invitation links to send out to your team manually in this article. 

Users can be part of only one team at a time. If they want to join a different team, they need to be deleted from the team they are a part of first.

Read more about how users can be added to groups when SSO is enabled in this article.

Add users via the Groups tab

1. Go to the Groups tab in your DeepL account
2. Click Add users next to the group you want to add users to
3. Add one or more users by entering their email addresses 

Add users via the Users tab

1. Go to the Users tab in your DeepL account
2. Click Add users
3. Optional: upload a CSV file to add 40 or more users at once
4. Select the group you want to add the users to
5. Add one or more users by entering their email addresses 

Alternatively, do the following.

1. Go to the Users tab in your DeepL account
2. Select the users you wish to add to a group from the list
3. Click the dropdown menu More, then Update groups
4. Select the groups to which you want to add users in the dropdown menu in the section Add to groups
5. Confirm your selection

Remove users from groups

1. Go to the Users tab in your DeepL account
2. Click the three dots next to the user
3. Click Remove from ...
4. Confirm your selection

Alternatively, you can do the following.

1. Go to the Users tab in your DeepL account
2. Select the users you wish to remove from a group from the list
3. Click the dropdown menu More, then Update groups
4. Select the groups from which you want to remove users in the dropdown menu in section Remove from groups
5. Confirm your selection

Delete users from a team

Deleting an admin or a team member removes them from the team completely. 

To delete a single user, do the following:

1. Go to the Users tab in your DeepL account
2. Find the user you want to delete and click the three dots
3. Click Delete

To delete several users at once, do the following:

1. Go to the Users tab in your DeepL account
2. Select all the users you want to delete by clicking the box next to their email address
3. Click Bulk actions at the top of the list
4. Click Delete users

To add a deleted user again, follow the steps in this article.

Edit users

1. Go to the Users tab in your DeepL account
2. Click the three dots next to the user you want to edit.

Select from the following options:

• Resend invitation: reactivates the invitation when the invitation link has expired after 90 days  
• Revoke invitation: deactivates the invitation
• Grant admin access: makes the selected user a team admin
• Grant customization admin access: makes the selected user a customization admin
• Remove admin access: revokes admin rights from a user
• Remove from...: removes the user from a specific group
• Delete: removes the user from all groups and deletes them from the team

Manage several users at once

Bulk manage several users at once. Using this option allows you to delete users from the team, or manage their group membership by doing the following:

1. Go to the Users tab in your DeepL account
2. Select the users you wish to delete by selecting the checkbox next to their email address. You can select all users by selecting the checkbox in the column title or filtered users. 
3. Click Bulk actions
4. Select the option you want to apply to the selected users

Select from the following options:

• Update groups: adds to or removes the selected users from one or several groups
• Resend invitation: reactivates the invitation when the invitation link has expired after 90 days  
• Revoke invitation: deactivates the invitation
• Delete: removes the user from all groups and deletes them from the team

Filter for users

In the Users tab, filter users to make it easier to find them:

• Groups: shows only users who are part of the selected groups
• Licenses: shows only users who have been assigned a license of the selected license type. If you select Unassigned, you can show users who could not be assigned a license.
• Last used: shows all users that last used DeepL Translator or Write within the selected time frame
• Role: shows only users who have a specific role (e.g., admin)
• Status: shows users by status: Active, Inactive, and Invited 

Filtered users can be bulk selected by clicking the checkbox in the title column. The checkbox only selects users that are shown.

Export a list of users

To export a CSV file of all users, do the following:

1. In the Users tab, click Export all users 
2. You will receive an email with a link to download the CSV file

The option to export a list of all users may become inactive for a short period of time after it has been used.

Troubleshooting