Set up domain capture

Domain capture allows admins to control who in their organization can sign-up and join the team. To capture new users who sign up using their work email, you need to add your organization's email domains to your team account. For more information about domain capture, see this article. 

To use domain capture for multiple domains or subdomains, add all of them to your DeepL account settings and create a text record in your DNS settings. You can add subdomains with wildcard syntax, such as the following, which covers any subdomain and depth. 

*.mycompany.com

If you only want to add specific subdomains, add them individually. 

Add domain

1. Go to the Settings tab in your DeepL account
2. In the Team | Domain capture section, click Add domain
3. Enter your domain under Domain name for verification in the format mycompany.com and for subdomains *.mycompany.com or sub.mycompany.com
4. Copy the code provided in the DeepL settings
   If necessary, contact your internal IT admin to change the DNS settings in the next step. 

Change DNS settings

1. Go to your domain provider
2. Create a new text record
3. Add the code you copied from the DeepL settings

Control signups from your domain

Once you have entered your domain and changed the DNS settings, you can choose what happens when new users try to sign up using their company email from your domain. 

1. Select from the following
   • Prevent new users from signing up: If you select this option, users who try to sign up with an email address from a verified domain are prevented from signing up
   • Allow new users to sign up and join your team: If you select this option, users who try to sign up with an email address from a verified domain will be invited to join the selected group. You can further select from the following. 

     • Add to group: If you select this option, users who try to sign up with an email address from a verified domain will be invited to join the selected group. 

       If a subscription is linked to this group, users who join will consume a DeepL license that is assigned to this group. If all licenses are taken, the users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged-in users.
       If no subscription is linked to the selected group, users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged-in users. For more information, see this article. 
     • User from mycompany.com: If you select this option, a group is automatically created and users who try to sign up with an email address from a verified domain are added to this group. Users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged in users. For more information, see this article. 
     • Create new group: If you select this option, in the next step you can create a new group to which users who try to sign up with an email address from a verified domain will be added. Select the newly created group from the drop-down menu. 
2. Save the setup by clicking on Add domain. 

Domain verification can take up to 72 hours. Once your domain is verified you'll receive an email notification. You can also check the status of your domain in your DeepL admin account under Team | Domain capture.