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Manage team

Set up domain capture

Content is translated from English using DeepL Pro.
Required plan: DeepL Pro Ultimate, DeepL for Enterprise

Domain capture allows admins to control who in their organization can sign-up and join the team. To capture new users who sign up using their work email, you need to add your organization's email domains to your team account. For more information about domain capture, see this article. 

We currently offer this feature only as part of DeepL Pro Ultimate and DeepL for Enterprise plans. Please contact us if you're interested in the feature. 

If you have several domains or subdomains for which you want to use domain capture, you need to add all domains and subdomains in your DeepL account settings and create a text record in your DNS settings.

 

Add domain

  1. Go to the Settings tab in your DeepL account
  2. In the Team | Domain capture section, click Add domain
  3. Enter your domain under Domain name for verification in the format mycompany.com
  4. Copy the code provided in the DeepL settings
    If necessary, contact your internal IT admin to change the DNS settings in the next step. 

Change DNS settings

  1. Go to your domain provider
  2. Create a new text record
  3. Add the code you copied from the DeepL settings

 

Control signups from your domain

Once you have entered your domain and changed the DNS settings, you can choose what happens when new users try to sign up using their company email from your domain. 

If SSO is enabled for your team, you can only prevent users from signing up. In this case, the setup is complete after you add the domain and change the DNS setting.

 

Depending on your subscription setup, we offer different settings for managing subscriptions and users for your team. Subscription management without groups is a setup where only one subscription is linked to your team. Subscription management by group is a setup where several subscription are linked to your team and user access to licenses is organized by groups. For more information, see this article. 

 

 

 

If only one subscription to your team is linked, the following applies. 

  1. Select from the following
    • Prevent users from signing up: If you select this option, users who try to sign up with an email address from a verified domain are prevented from signing up
    • Invite new users: If you select this option, users who try to sign up with an email address from a verified domain are invited to join your team
      Users who join in this way will consume a DeepL license from your plan
  2. Save the setup by clicking on Add domain

 

If subscription management by group is enabled and several subscription are linked to your team, proceed as follows.

  1. Select from the following
    • Prevent new users from signing up: If you select this option, users who try to sign up with an email address from a verified domain are prevented from signing up
    • Allow new users to sign up and join your team: If you select this option, users who try to sign up with an email address from a verified domain will be invited to join the selected group. You can further select from the following. 
      • Add to group: If you select this option, users who try to sign up with an email address from a verified domain will be invited to join the selected group. 
        If a subscription is linked to this group, users who join will consume a DeepL license that is assigned to this group. If all licenses are taken, the users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged-in users.
        If no subscription is linked to the selected group, users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged-in. users. For more information, see this article. 
      • User from mycompany.com: If you select this option, a group is automatically created and users who try to sign up with an email address from a verified domain are added to this group. Users will have access to the free version of DeepL unless you have disabled access to the free version of DeepL for logged in users. For more information, see this article. 
      • Create new group: If you select this option, in the next step you can create a new group to which users who try to sign up with an email address from a verified domain will be added. Select the newly created group from the drop-down menu. 
  2. Save the setup by clicking on Add domain. 

Domain verification can take up to 72 hours. Once your domain is verified you'll receive an email notification. You can also check the status of your domain in your DeepL admin account under Team | Domain capture. 

 

Status Description
In progress The domain is currently being verified and the process can take up to 72 hours. Once your domain is verified, you'll be notified via email. 
Verified Your domain has been verified and is ready for domain capture. 
Unverified The domain you've entered couldn't be verified. Make sure you've changed the DNS settings at your domain provider and created a text record with the code provided during setup. For more information, see Change DNS settings. Contact your IT admin for support. 
Not found The domain you've entered doesn’t exist. Remove the domain and try adding a new one.

 

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