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  1. DeepL Help Center | How Can We Help You?
  2. Troubleshooting
  3. Troubleshooting

Troubleshooting

  • Is DeepL down?
  • Web translator doesn’t work
  • Desktop app doesn’t work
  • DeepL not working in my CAT tool
  • The formal/informal feature isn’t displayed
  • SSO login doesn't work on my desktop app
  • New subscription failed
  • Error 00100 or 00200 during the checkout
  • Clearing cache and cookies
  • Translating offline with DeepL
  • Error message "Sorry, there was a problem with the security check, and the request to clearance.deepl.com failed"
  • Contacting DeepL Support
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