Content is translated from English using DeepL Pro.
If you're experiencing issues signing in to the DeepL Help Center, it may be because of your browser's tracking prevention settings.
Many modern browsers have built-in privacy features, that can sometimes affect the sign-in process. Tracking prevention is a feature that blocks trackers or cookies. This enhances your privacy while browsing.
These settings can sometimes cause issues with the sign-in process for certain websites, e.g. the DeepL Help Center.
To resolve these issues, try adding the Help Center's URL to your browser's exception list.
To do so, add support.deepl.com to the exception list of your browser. You can access the exception list via the privacy section in your browser's settings.
For more information on adding pages to the exception list of your browser, check the help center or support page of your browser.
If the issue persists after adding support.deepl.com to your exception list, contact your CSM for further assistance.