Content is translated from English using DeepL Pro.
Find troubleshooting steps for potential issues below:
I can't select my Spoken language on the web platform
- When Enable access code is disabled, Spoken language is locked to auto-detect for all partcipants
- To allow participants to choose their spoken language, you need to Enable access code when connecting your meeting to DeepL Voice
The DeepL bot never joined the meeting
- Check that the host meeting settings allow for external logged-in participants can join the meeting
- Check to see if the DeepL bot is in the lobby
-
(Optional) Add
deepl.comas a trusted domain
DeepL Voice didn't share a join link to all participants
Check that the host meeting settings allow for all participants to post messages in the Chat. This is required for DeepL Voice to share the link with all participants.