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Cancel subscription

Content is translated from English using DeepL Pro.

You can terminate your subscription at any time in your DeepL account. To cancel your subscription, follow the steps below:

  • Log in to your account
  • Under Subscription, scroll down to the bottom of the page
  • Click Terminate subscription

This is the only way to terminate your subscription. Signing out of your DeepL account or deleting the DeepL app doesn't terminate your subscription.

Terminate your subscription at least one day before your next scheduled payment to avoid being charged for the next billing period. You can see when the next payment is scheduled in your account under Subscription.

 

Reactivate subscription

You can undo your subscription cancellation if there is still time left until its scheduled deactivation. You can check the date of the scheduled deactivation in your account. It will be visible in a yellow banner below the navigation tabs.

To revoke your termination, follow the steps below:

  1. Log in to your DeepL account
  2. Click Reactivate subscription in the yellow banner 
  3. Click Confirm reactivation

Your subscription will then continue as normal with automatic renewal.

If you have canceled your subscription and this has already been deactivated, you can sign up for a new subscription any time. You can do so either via the Compare plans button in your account or via our Plans and pricing page.

 

FAQ

I don't see an option to terminate my subscription If you don't see the termination option in your DeepL account, even if you've scrolled down to the bottom of the Subscription page, please contact DeepL Support.
How do I know if my subscription has been terminated? 

Once you have confirmed the termination, the status of your subscription, which is indicated in your account under Subscription, will change to Canceled. In addition, you'll see the termination date and the end date of your current billing period.

You will also receive an email confirming the termination. If you don't receive an email, please check your spam folder.

When will the termination be effective?

Your subscription will remain active until the end of your current billing period, at which point it will be automatically deactivated and you won't incur any costs for a new billing period. This means the following:

  • If you have a monthly subscription, your termination will be effective at the end of your current monthly billing period.
  • If you have an annual subscription, your termination will be effective at the end of your current annual billing period.

No credit is offered for terminating a subscription prior to the end of your current billing period.

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What if I cancel my subscription during a trial period? If you terminate your subscription during the trial period, you will be able to use it until the end of the trial period, at which point your subscription will be automatically deactivated. You will not incur any costs.

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