How to manage subscriptions by group

It is possible for a DeepL account to have more than one subscription by enabling the subscription management by groups feature. Currently, this can only be enabled by your DeepL Account Executive or your Customer Success Manager. Once the feature is enabled, team admins manage groups and users.

Create a group

1. Go to the tab Groups in your DeepL admin account
2. Click on Create group on the right-hand side

Edit a group

1. Go to the tab Groups in your DeepL admin account
2. Click on Edit next to the group you wish to edit
3. When you have made the changes, click on Save

If you only want to add users to a group and make no other changes, you can also click on Add users next to the group you want to add them to.

You can see more detailed information such as which subscriptions they include and what users are a part of them by clicking on the name of the group.

Delete a group

1. Go to the Groups tab in your DeepL account
2. Click on the three dots next to the group you wish to delete
3. Click on Delete group
4. Confirm the action in the dialogue window
5. All users of that group will lose access to any subscriptions linked to it immediately

Add users

There are several ways you can add users to your subscriptions.

1. Click on Add users next to the group you want to add them to in the Groups tab
   or
   Click on Add users in the Users tab
2. Add individual or multiple users by entering their email addresses (if you add several email addresses, make sure to separate them with a comma)
3. Select the group you want to assigns the users to
4. Click on Add users

If a user is not part of your team yet, they will receive an invitation email they need to accept. If a user is already part of another group or has been part of a group in the past, they will be added to the group immediately.

You can also add multiple users to your groups:

1. Go to the Users tab in your DeepL account
2. Select the users you wish to add to groups from the list
3. Click on More, then Update groups
4. Select the groups you wish to add users to in the drop down menu Add to groups
   Or
   Select the groups you wish to remove users from in the drop down menu Remove from groups
5. Confirm your selection

You can only add and remove multiple users when the users are already part of the team. You can only add the users to groups that already exist.

Edit users

1. Go to the Users tab in your DeepL account
2. Click on the three dots next to the user you wish to edit.

You will find the following options:

• Grant admin access: make the selected user a team admin
• Remove admin access: revoke admin rights from a user
• Remove from...: remove the user from a specific group
• Delete: remove the user from your team as well as from all groups they are a part of

Search for users

In the Users tab, there are a few filter options to make finding users easier:

• Group: shows only users that are part of the selected group(s)
• Role: shows only users that have a specific role (e.g. admin)
• Status: shows users according to status: Active, Inactive and Invited